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NOTICEBOARD

STRIVING FOR CONTINUOUS IMPROVEMENT Understanding our customers’ needs is at the forefront of Lanarkshire Housing Association’s ethos and we strive for continuous improvement in providing the highest levels of customer service. We also currently have Investors in People Silver accreditation, and we are always learning.
IMPORTANT MESSAGE FROM OUR FRIENDS AT CITIZENS ADVICE BUREAU What is RTS electricity meter? RTS meters use a radio signal to tell some older electricity meters when to switch between peak and off-peak rates.
OFFICE CLOSURE / OUT OF HOURS SERVICE Due to the public holiday the office will close at 5.00pm on Thursday 22 May 2025 and will re-open at 9.00am on Tuesday 27 May 2025.

SCOTTISH HOUSING REGULATOR

Our tenants and service users can find out about the Scottish Housing Regulator's role by visiting their website at www.housingregulator.gov.scot                                                                                                                                                                                
Other useful Scottish Housing Regulator links are: 

PERFORMANCE

We are pleased to report that our overall average rent is now aligned to the Scottish Average for 2023/24.

The table below highlights key statistics for rent collection during 2023/24:

PERFORMANCE INDICATORS 2023 2024

Find out all the details with regards to how

Lanarkshire Housing Association has performed.